Q. Will this software work in my country?
A. Yes! This product does not depend upon country or cell phone carriers. It will work anywhere in the world!
Q. Will it work on my phone?
A. Cell Spy Monitoring Software works on all SmartPhones which run the BlackBerry, iPhone (needs to be jailbroken), Android (needs converting of file extensions), Palm OS, Symbian OS or Windows Mobile operating system manufactured upto Jan 2011.
Q. How does it work?
A. You need to install the software on YOUR Cell Phone, NOT on the Target Phone. Once you have done that you only have to call the Target Phone for 30 seconds until both phones PAIR. And from there on our software will allow you to start spying on the Target Phone. The 30 seconds call does not have to be answered. It will work even if you get the voice mail. We just require both, your cell phone and the target phone, to pair with each other and the rest is done by Cell Spy Monitoring Software...absolutely undetected!
Q. Is this software difficult to use?
A. That will depend on your level of understanding and usage of cell phones. But generally speaking we can comfortably place it at the Intermediates level. If you are able to send and receive calls and massage's from your cell, then you will have no problem using this software.
Q. Do you have a Money Back Guarantee?
A.Yes, we do. Our product has a 30 day refund policy from the date of purchase if the software does not work as described on the website, is incompatible with the handset.
All software downloads will cease to operate within 24 hours of your refund request.
Q. How do I install this software on my phone?
A. You should be aware that our software program comes in compressed form (so you can download them faster). If you download a compressed program, (and you're using Windows) it will likely have a ZIP extension. To uncompress this program, you should download a copy of any one of these freeware or shareware programs like 7-Zip, WinZip or EasyZip.
There are several ways of transferring the software from your computer to your cell phone depending on which platform (Operating System) your phone runs on. You will not require an internet connection to install it.
You will receive a Users Manual guide along with the software which will show you the installation process for all kinds of phones in a step-by-step manner.
Please note that you can use this software only on your cell phone and will NOT work on a computer.
Q. Do you provide technical support?
A. Yes. We provide tech support by email to all our customers. After your download you will receive the software with a Users Manual containing instructions to install the software on every phone type, updates for life and online technical support for life. In the rare case of a problem, our support team will give you step-by-step instructions to correct your issue. 100% Guaranteed.
Q. Will I have to install any software on the phone(s) I wish to spy on?
No. This product only needs to be installed on your phone. Nothing has to be installed on the target phone.
A. We us the latest innovations in mobile monitoring to keep your monitoring safe and secure. There are no indications that the software is running while it is active. Best of all, the program has no entries anywhere and its files are extremely discreet. So it is your responsibility to notify any user they are being monitored.
The software may appear quite simple and harmless once unpacked on your computer but as soon as it is installed on your cell phone it will go into stealth mode and ferret out the target phone's deepest secrets.
Q. How many phones can I target using this software?
A. You can target any number of handsets at a time. But ideally to avoid confusion you should use it to monitor not more then 3 phones at any time period.
Q. Is the price for your software a one time payment?
A. Yes, you will be charged only $37 as a one time price. (Please note: This is a limited time offer. The retail price is $117) No monthly fees or hidden costs are involved. After purchase the software is free to use.
Also, your mobile bill will not reflect any call charges for the calls you hear or text messages you view on the target phone as the calls or SMS's have not been made by you. The charges will reflect on the bill of the target phone user for any out-going calls or messages.
Q. Is it illegal to use this software?
A. No. As long as you follow your state and federal laws. It is your right to monitor your children's cell phone activity for there own good and you also have the right to monitor your employees. It is not illegal to sell it, and it is not illegal to use. You are able to install whatever programs you want on your mobile phone provided you comply with the license agreement for that program.
Q. Will my personal information be shared with anyone after purchasing This Software?
A. No. We respect your privacy and therefore will keep all your personal information completely confidential.
We recognize the importance of protecting your personal information and we are committed to safeguarding your privacy online. Because we understand that our customers are concerned about privacy, we have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner.
We do not sell or otherwise share your personal information with ANY third parties.
If you are still concerned about your privacy we suggest you purchase a VISA gift card for yourself with cash. It is a prepaid card just like any credit card and can be used online too.
Q. What charge will show on my card statement?
A. The charge for the software on our site will appear as "PLI*TECHSOLUTION." Plimus is our payment processing provider. This company handles thousands of various software orders every day for many different types of software companies.
Q. How secure is the payment gateway?
A. Online payments are accepted with most major debit / credit cards in conjunction with Plimus secure merchant services. Plimus website uses a secure server with SSL technology (secure sockets layer) to make sure that all your credit or debit card transactions are completely secure.
All order pages use the latest secured technology certified by Thawte and ScanAlert to ensure 100% Secure and Confidential buying. The order pages are tested daily and certified HACKER SAFE by ScanAlert. A logo will appear on each order page to ensure that it is secured.
Q. How long will delivery take?
A. You will be immediately taken to a download page after payment from where you can instantly download the Software.